Refund policy
At Seojokes.com, all products are made to order. Due to the nature of our products, we do not accept returns or exchanges.
Damaged or Defective Items
If your order arrives damaged or defective, we're happy to make it right. To be eligible for a refund, you must:
- Contact us within 14 days of receiving your order
- Provide clear photo evidence of the damage or defect
- Include your order number in your message
Once your claim is reviewed and approved, a refund will be issued to your original payment method within 5–10 business days.
We reserve the right to deny refund requests that do not meet the above criteria.
Non-Refundable Situations
We do not offer refunds for:
- Incorrect size or color ordered by the customer
- Change of mind
- Delayed deliveries due to shipping carriers
For any questions, please contact us at seojokesorders@yahoo.com.